Skip to Content
Terms and Condition's Delivery & InstallationTerms of OwnershipReturn & Exchange Policy1. Eligibility for Return / Exchange2. Return Request Window3. How to Request a Return4. Replacement / Exchange Process5. Refund Policy6. Conditions at the Time of Pickup7. Non-Returnable Items8. Cancellation Policy9. Delivery Damage Responsibility10. Our Commitment

Terms and Condition's 

Delivery & Installation

• Delivered securely in protective packaging.

• We recommend you to record video while unpacking during delivery, for any transportation damage.

• Standard delivery time: 2-8 weeks depending on the location.

Terms of Ownership

• Warranty: Coverage on structure & material integrity for 12 months

• Returns & Exchanges: Accepted within 4 days if unused and in original condition and No exchange policy.

• Customization: Available on select designs (non-returnable)

• Natural Variations: Every piece is unique in grain, texture, and finish

• Usage Disclaimer: Designed for specified indoor/outdoor use; misuse voids warranty

Return & Exchange Policy

1. Eligibility for Return / Exchange

We accept returns or exchanges under the following conditions:

Eligible When:

  • The product is delivered in damaged condition (breakage, cracks, dents, structural issues).
  • The product has manufacturing defects.
  • You received a wrong item or the item does not match the product description/images.

Not Eligible When:

  • Minor colour/wood grain variations (natural variations are part of solid wood craftsmanship).
  • Normal wear and tear or damage due to misuse.
  • Products altered, customised, or modified as per customer’s request.
  • Requests made after the return window has expired.

2. Return Request Window

  • Notify us within 48 hours of delivery with images/videos of the issue.
  • Claims raised after 48 hours may not be accepted.

3. How to Request a Return

To initiate a return or exchange:

Email us at bloomingartsanddecor@gmail.com or WhatsApp us at +91-7300200610.

  1. Share your order number, issue description, and clear photos/videos of the problem.
  2. Our team will inspect and respond within 24–48 hours.

4. Replacement / Exchange Process

Once your return request is approved:

  • We will arrange a pickup and provide a replacement unit at no extra cost.
  • If replacement is not possible, you may opt for
    a refund or store credit of equal value.

5. Refund Policy

Refunds are issued only in cases where:

  • Replacement is not available, or
  • The product was wrongly delivered.

Refund Timeline:

Refunds are processed within 5–7 working days after the returned item passes QC at our facility.

6. Conditions at the Time of Pickup

The product must be returned in:

  • Its original packaging, along with all accessories, screws, and manuals.
  • The product should be unused and in the same condition as received (except for damage reported).

7. Non-Returnable Items

  • Custom-made furniture
  • Clearance / sale items
  • Products damaged after delivery due to improper handling or usage
  • Furniture exposed to water, chemicals, sun, or improper installation

8. Cancellation Policy

Before Dispatch:

Orders can be cancelled within 24 hours of purchase.

After Dispatch:

Orders cannot be cancelled; standard return policy will apply after delivery.

9. Delivery Damage Responsibility

If delivery is handled by Blooming Arts logistics partners, any transit damage is fully covered.

If a customer arranges their own transport, Blooming Arts is not responsible for transit-related damage.

10. Our Commitment

At Blooming Arts, we aim to deliver quality, trust, and great service.

Your satisfaction matters—and we are always here to help.